Trewarne Fine Jewellery may refund or exchange items returned in saleable, unworn condition within 14 days of purchase, only with proof of purchase. We reserve the right to refuse any exchange or refund for any reason, at our own discretion. Items that have undergone any form of alteration cannot be accepted for exchange or refund. Items sold in ‘as is’ condition, and all clearance stock, cannot be accepted for exchange or refund.